Help Center

ArbiTrade is an intelligence and coordination platform for physical commodity arbitrage. It surfaces cross-border opportunities (copper scrap, aluminium scrap, battery black mass, steel, etc.) net of landed cost, including freight, duties, FX, and inspection. We provide signals, a curated counterparty directory, and one-click RFQ routing. We never execute trades, hold funds, or act as counterparty.

ArbiTrade is built for traders, scrap exporters/importers, recyclers, brokers, and trade finance shops (banks, factoring firms, fintech lenders) active in commodity corridors. Any mid-market firm looking for pre-validated arbitrage opportunities and a way to source verified counterparties benefits from the platform.

By design, ArbiTrade is intelligence and coordination only. We do not take title, hold funds, or act as counterparty. This positioning lets us serve traders, brokers, and finance partners simultaneously without becoming a competitor to any of them. It also keeps regulatory exposure low and trust high: you remain in control of every deal.

ArbiTrade offers five tiers: Free Preview (no cost, dashboard access with actionable signals delayed 48 hours, limited RFQs), Pro ($199/mo, real-time signals, 50 RFQs/month, curated CRM), Execution ($499/mo, real-time signals, unlimited RFQs, extended counterparty visibility), Verified ($999/mo, full CRM, analytics, API access), Institutional (custom, dedicated support, SLA). Tiers differ on signal freshness, RFQ quota, counterparty visibility, support level, and team features.

Free Preview gives you the dashboard with actionable signals delayed by 48 hours, plus a limited number of RFQ sends, so you can explore the platform on a few illustrative corridors. Upgrade to Pro or higher for real-time signals, more RFQs, full counterparty access, and team features.

ArbiTrade charges 1% of the cargo value (landed cost x quantity) for high-priority signals that convert to closed deals. This fee is only triggered on deal closure and is deducted from transaction proceeds or paid by the winning party post-close. Free signals (marked sample for marketing) incur no fee. The fee aligns our incentives with yours: we only earn when you do.

ArbiTrade uses benchmark futures from public exchanges (CME, COMEX, ICE) combined with a proprietary basis table and freight cost model maintained per corridor. This gives accurate directional pricing, enough to identify genuine cross-border opportunities. Physical commodity arbitrage clears over days, so the signals are built for that workflow. All price signals display their source and timestamp.

Prices are benchmark-referenced from public exchanges and refined with our basis tables, freight model, and FX feeds, so dashboard spreads reflect the full landed-cost stack. Physical commodity arbitrage clears over days, not seconds, so the signals are built for that workflow. Counterparties must always independently verify pricing before transacting; see the User Agreement (Pricing Accuracy).

Staleness is how old a signal is. Each signal carries its own timestamp and confidence score so you can judge freshness. Older signals are less likely to represent actionable spreads, so always verify the underlying pricing with counterparties before transacting.

Each ArbiTrade signal has a confidence score (0-100) that reflects our estimate of how likely the opportunity is to be real and executable. Scores account for historical corridor volatility, data freshness, counterparty availability, and frequency of similar signals. A score of 75+ is typical for high priority signals we flag. Use confidence score alongside visual inspection of the corridor.

Bid is the price a buyer will pay to acquire a commodity. Offer is the price a seller asks to sell. Benchmark is a published reference price (e.g. LME aluminium) used as the base for calculations. ArbiTrade surfaces opportunities where the gap between buy and sell prices, net of all landed costs, exceeds transaction costs. We show all three in the signal detail page so you understand the margin math.

Each row shows: commodity name + grade, source country, destination country, landed cost per MT, gross margin per MT, gross margin %, and classification (sample / actionable / high_priority). Click a row to drill into details: shipping cost breakdown, duty assumptions, FX rate, inspection timeline, and counterparty suggestions. The Broker and Finance buttons on the detail page let you route RFQs to different counterparty types.

Click + New RFQ on the dashboard, select a signal, and the RFQ builder opens. Confirm the commodity, quantity, source/destination, and timeline. Review the template (tailored to counterparty type: broker vs. finance). Add any custom notes. Preview the final RFQ email. Click Send and it goes to the selected counterparties via your own email (or our SMTP if you have configured it). RFQs are tracked in the Responses tab.

An LOI is a non-binding expression of interest to proceed with a deal. ArbiTrade includes LOI templates in the RFQ builder for counterparties who respond positively. LOI typically includes commodity specs, quantity, pricing, timeline, and conditions precedent (due diligence, financing, sanctions clearance). Once both parties sign an LOI, it moves toward deal closure. LOIs you create via ArbiTrade are logged in your activity feed.

ArbiTrade screens all counterparties and commodities against OpenSanctions (a free, public sanctions dataset) daily. Any match triggers a manual review by our team before the counterparty is added to your CRM. Commodities sourced from sanctioned countries or traded by sanctioned entities are automatically flagged or excluded, depending on your tier and jurisdiction. Compliance is a hard gate: no exceptions.

ArbiTrade has a built-in CRM for counterparty management (brokers, suppliers, buyers, finance partners). RFQs are sent via email (your own account or our SMTP). We are planning an API in the Verified tier to let you pull signals and counterparty data into your own systems. Contact support@arbitrade.app for API access requests.

All ArbiTrade data is hosted on Supabase (PostgreSQL-compatible cloud database) in North America regions. Backups are automatic and geo-redundant. No data is sold or shared with third parties. EU/UK users: we comply with GDPR. See our Privacy Policy for full details.

Account and CRM data is retained as long as your subscription is active. Signals history is retained for 12 months. RFQ records and responses are retained for 24 months for audit and learning. If you close your account, we delete your data within 30 days unless required by law to retain it. Counterparty contact data we source is retained indefinitely for platform quality.

Only you (and your colleagues if you share login credentials). CRM contacts are private to your account. Admin team members in your organization may see aggregated stats (number of contacts by type, regions covered) but not individual contact details. Counterparty email addresses are only shared when you explicitly send an RFQ.

Your application enters our review queue. We verify your company, check sanctions, and confirm your intended use of the platform. Approval typically takes 3-5 business days. Once approved, you will receive an email with a link to upgrade. You can then choose a paid tier (Pro, Execution, Verified, or Institutional) and complete payment. Free tier access is instant.

Yes. Log in, click Settings > Subscription, and select a new tier. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle. Your RFQ quota and signal visibility adjust accordingly. If you downgrade from Execution to Pro (which has a 50/month RFQ limit), any RFQs beyond 50 in the month will be queued until the next billing cycle.

Yes. You can cancel anytime from your Subscription settings. Your account remains accessible through the end of the current billing period. No refunds are issued for partial months. If you want to pause (e.g., for a quarter) instead of cancel, you can downgrade to Free.

On the Verified and Institutional tiers, you can invite colleagues to access the same account. Click Settings > Team > Invite. Enter their email and select their role (analyst, broker, approver, admin). They will receive an invite email and can sign in using their email and a password. Each team member sees the same CRM and signals but can have separate RFQ and activity logs.

Email support@arbitrade.app with your question or issue. Include your account email and a clear description of the problem. Our team typically responds within 24 hours on business days. For Verified and Institutional subscribers, we offer priority support with an SLA.

ArbiTrade continues to expand corridor coverage, deepen the verified counterparty network, and improve data accuracy. On the roadmap: broader commodity and corridor coverage, and an API for brokers to embed ArbiTrade signals in their own workflows. See /docs for more.